Empowering quality ... Driving excellence
Quality Concept
Workshop Overview
This workshop aims to provide a comprehensive understanding of quality as both a management approach and an organizational culture. It focuses on explaining the fundamentals of quality, its evolution, and its significance in enhancing organizational performance and achieving stakeholder satisfaction, while connecting theoretical concepts to practical application in diverse work environments.
Workshop Topics
The concept of quality and its managerial and operational dimensions
The role of quality in improving organizational performance and outcomes
Linking quality to customer satisfaction and organizational sustainability
Applying core quality concepts in the workplace
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
Total Quality Management (TQM)
Workshop Overview
This workshop focuses on Total Quality Management (TQM) as a comprehensive management philosophy aimed at enhancing organizational performance through the involvement of all employees, with an emphasis on stakeholder satisfaction and continuous process improvement.
Workshop Topics
The concept and evolution of Total Quality Management
Total Quality Management vs. traditional management
The role of leadership in TQM
Employee involvement and a culture of continuous improvement
Practical models for implementing Total Quality Management
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
Continuous Improvement
Workshop Overview
This workshop aims to establish the concept of continuous improvement as an ongoing work approach that contributes to enhancing efficiency, reducing waste, and achieving sustainable, incremental development within organizations.
Workshop Topics
The concept and importance of continuous improvement
Steps for implementing improvement initiatives
Identifying improvement opportunities in processes
Fostering a culture of sustainable development
Practical examples and case studies
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
ISO Overview
Workshop Overview
This workshop provides a simple and comprehensive introduction to ISO systems and their role in enhancing organizational performance and ensuring compliance with international standards.
Workshop Topics
Understanding the concept and importance of ISO
Grasping the philosophy behind international standards
Differentiating between types of ISO systems
Benefits of implementing ISO
Target Audience
Employees, supervisors, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
Quality Documentation
Workshop Overview
This workshop focuses on documentation as a key element in quality systems and explains how to prepare and implement documents to ensure compliance and improve process efficiency.
Workshop Topics
Understanding the importance of documentation in quality
Identifying types of quality documents
Learning the principles of document preparation
Best practices in documentation
Practical application exercises
Target Audience
Employees, supervisors, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
Essential Quality Tools
Workshop Overview
This workshop aims to introduce participants to quality tools used for problem analysis, process improvement, and data-driven decision-making.
Workshop Topics
Introduction to essential quality tools
Using tools for problem analysis
Supporting fact-based decision-making
Applying tools in the workplace
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
3 hours
Delivery Method
In-person
Fee
OMR 20
Location
Sohar, Sultanate of Oman
Key Performance Indicators (KPIs)
Workshop Overview
This workshop aims to empower participants to understand and apply Key Performance Indicators (KPIs) as a strategic tool for measuring performance, improving outcomes, and supporting data-driven decision-making, in alignment with modern approaches to organizational excellence and quality.
Workshop Topics
The concept of KPIs and their organizational importance
Differentiating between types of indicators
Designing and building effective performance indicators
Linking KPIs to strategic objectives
Analyzing KPI results and making improvement decisions based on data
Target Audience
Employees, supervisors, managers, and anyone interested in the field
Duration
4 hours
Delivery Method
In-person
Fee
OMR 30
Location
Sohar, Sultanate of Oman
Kaizen
Workshop Overview
This workshop explores the Japanese Kaizen philosophy of continuous improvement, which relies on small, incremental enhancements with the participation of all employees.
Workshop Topics
Understanding the Kaizen philosophy
Key principles of Kaizen
The importance of applying Kaizen in the workplace
Fostering a culture of participation and continuous improvement
Practical examples and applications
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
4 hours
Delivery Method
In-person
Fee
OMR 30
Location
Sohar, Sultanate of Oman
Lean Management
Workshop Overview
This workshop focuses on the Lean methodology for minimizing waste, maximizing value, and improving process flow within organizations.
Workshop Topics
Understanding Lean management
Identifying types of waste
Core principles of Lean
Practical examples and applications
Target Audience
All groups: employees, supervisors, workers, managers, and anyone interested in the field
Duration
4 hours
Delivery Method
In-person
Fee
OMR 30
Location
Sohar, Sultanate of Oman
Agile Management
Workshop Overview
This workshop introduces the concept of Agile Management as a modern management approach that enhances flexibility, responsiveness to change, and delivers greater value to stakeholders.
Workshop Topics
Understanding Agile Management
Principles and foundations of Agile Management
Differences between traditional and agile management
Practical applications and case studies
Target Audience
Employees, supervisors, managers, and anyone interested in the field
Duration
4 hours
Delivery Method
In-person
Fee
OMR 30
Location
Sohar, Sultanate of Oman
Organizational Excellence
Workshop Overview
This workshop introduces the concept of Organizational Excellence as a strategic approach to achieving sustainable performance and enhancing competitiveness, contributing to stakeholder satisfaction and improved organizational outcomes.
Workshop Topics
Understanding the concept and evolution of Organizational Excellence
Key pillars and enablers of excellence
Linking quality management with organizational excellence models
International excellence models such as EFQM and government excellence frameworks
Applying organizational excellence concepts in the workplace
Target Audience
Employees, supervisors, managers, and anyone interested in the field
Duration
4 hours
Delivery Method
In-person
Fee
OMR 50
Location
Sohar, Sultanate of Oman